Privacy Policy

Last Updated

This Privacy Policy was last updated on January 1, 2026.

Introduction

Florida Live Chat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video chat platform. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Information You Provide

  • Account information (email address, username, password)
  • Profile information (photos, bio, interests)
  • Communication content (messages, video call data)
  • Feedback and support requests

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (approximate location based on IP address)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Facilitate connections between users
  • Personalize your experience
  • Communicate with you about updates, security alerts, and support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues or policy violations
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • With other users: Only the information you choose to share in your profile or through chat is visible to others.
  • Service providers: With third-party vendors who help us operate our platform (hosting, analytics, customer support).
  • Legal requirements: When required by law or to protect our rights, safety, or property.
  • Business transfers: In the event of a merger, acquisition, or asset sale.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data:

  • Access, update, or delete your account information
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a usable format)
  • Withdraw consent where applicable
  • Opt out of marketing communications

You can exercise these rights through your account settings or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You can request deletion of your account at any time through your account settings.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through the platform or via email. Your continued use of Florida Live Chat after such modifications constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Mailing Address: 123 Sunshine Boulevard, Suite 400, Miami, FL 33101

Questions About Your Privacy?

If you have questions about how we handle your data or want to exercise your privacy rights, our team is here to help. Contact us anytime at [email protected].